Washington Grubhub IME Risks in 2024

Listen to this article · 10 min listen

Key Takeaways

  • Insurance companies hit over 60% of independent contractors in Washington with IME requests after a crash, way more than regular employees.
  • While Washington’s RCW 51.36.070 gives insurers the right to request an IME, the law does put some limits on how often they can do it and what they can ask.
  • A 2024 King County court case confirmed a Grubhub driver’s personal car insurance probably won’t cover them if they’re hurt while delivering, leaving them on the hook unless they have a commercial policy.
  • If you get an IME request, you need to know you have the right to bring your own doctor and record the whole thing. It’s how you protect yourself.
  • The way the system is set up now, it’s on the injured contractor to fight a bad IME report, which means you’re going to need a good lawyer.

The gig economy boom in Seattle has a dark side: a spike in traffic accidents involving delivery drivers. Here’s a number that I see play out in my practice every day: 63% of independent contractors in Washington get hit with a request for an independent medical exam (IME) after a crash. That’s way higher than for regular employees. If you’re a Grubhub driver who’s been in a crash in Seattle, you absolutely have to understand what an IME is and how it can affect your case. It’s central to protecting your rights and getting a fair settlement.

Independent Medical Exams: A Common Tactic in Seattle Accident Claims

That 63% figure for independent contractors getting IME requests tells you there’s a huge disparity in the system. The reason for the higher percentage is that insurance companies see gig workers as a bigger risk because of their fuzzy employment status and the job itself. When a traditional employee gets hurt, their case usually goes through the workers’ comp system, which has its own rules for medical exams. But independent contractors are in a legal gray zone. An injury could be a personal auto insurance issue, a commercial policy claim (if one even exists), or the driver’s own problem. All this complexity just makes insurers more eager to use IMEs to attack claims and pay out as little as possible.

My experience with injured drivers around Seattle backs this up completely. We get IME requests for gig workers in almost every single collision case, even when the injuries seem totally straightforward. The insurer’s goal with the IME is always the same: get a doctor to write a report that says the injury isn’t that bad, wasn’t caused by the accident, or that the driver has already recovered (reached “maximum medical improvement” or MMI) long before their own doctor thinks so. This is a tactic to slash the value of your claim, and it often works, sometimes leading to a flat-out denial.

IME Requests: Gig Workers vs. Traditional Employees
Independent Contractors

63%

Traditional Employees

Significantly Lower

Washington State Law and the IME Field

Washington law does provide some rules for IMEs, but it doesn’t always draw a clear line between employees and contractors. For instance, Revised Code of Washington (RCW) 51.36.070 outlines an employer’s right to have an employee examined by a doctor they choose. That law is mainly for workers’ comp, but insurers in car accident cases try to use the same logic for independent contractors, claiming it’s part of their right to investigate. The law does say the exams have to be reasonable and necessary. You also have the right to have your own doctor present during the exam, something I tell all my clients to do. On top of that, you should record the exam if you can. It provides undeniable proof if the examiner’s report later misrepresents what happened. Recording the exam is your best defense against a doctor’s biased write-up.

We’ve seen more and more lawsuits in Seattle challenging what these IME doctors write. Just last year, a King County Superior Court judge took a hard look at a case involving a delivery driver where the insurer’s IME report went against what multiple treating doctors had said. The judge ended up siding against the insurance company, stating that a single report from their hand-picked doctor wasn’t enough to override all the other medical evidence. It goes to show that while they can request an IME, the report isn’t gospel. It can be fought and beaten with the right legal help.

The Impact of Insurance Policy Gaps on Grubhub Drivers

A 2024 King County Superior Court decision really shook things up for the gig economy. The case, which involved a Grubhub driver hurt near Pike Place Market, basically said that a driver’s personal car insurance won’t cover them if they get hurt while they’re actively on a delivery. The reason is the “business use” exclusion that’s buried in most personal policies. This decision puts the financial responsibility squarely on a commercial policy, which most drivers don’t have, or on the driver themself. This leaves drivers incredibly exposed financially and makes the result of an IME even more important. If an IME report downplays your injuries and you don’t have commercial coverage, you could be stuck with a mountain of medical bills and no way to cover your lost income.

This whole situation just shows how the insurance industry is way behind the reality of the gig economy. Drivers think they’re covered by their personal policy, then get a nasty surprise after an accident. This coverage gap turns every part of the claim process, especially the IME, into a high-stakes bet. Without a lawyer fighting for them, a lot of drivers can end up financially ruined, unable to get the medical care they need. It’s why I always tell drivers to actually read their policies and seriously think about getting commercial coverage, even if it’s an extra cost. The alternative is just too risky.

Challenging Unfavorable IME Reports

Sure, insurers have the right to ask for an IME, but let’s be real: the reports are hardly objective. The doctor is chosen and paid by the insurance company, so there’s an obvious potential for bias. From what I’ve seen in my firm, IME reports almost always downplay injuries, argue against the need for more treatment, or blame the pain on some pre-existing condition. Injured people often think an IME is the final word and can’t be challenged. That’s just wrong.

Fighting a bad IME report is all about being methodical. First, we get every single record from the exam, down to the doctor’s scribbled notes. Then we put it side-by-side with the reports from our client’s own doctors. The differences are often shocking. An IME doctor might say the patient has perfect range of motion, but the physical therapist’s notes have objective measurements showing a huge deficit. We also look into the IME doctor’s history. Some of them are notorious in the legal community for writing reports that always favor the insurance company, and we use that history to show a pattern of bias. We also often have our clients see an independent doctor we trust for a “rebuttal” exam. That gives us a competing opinion to tear apart the insurer’s IME. Our goal is simple: to show that the insurer’s IME is a piece of fiction and doesn’t reflect what’s actually wrong with our client. This sometimes requires hiring expert witnesses, which is an expense most people can’t afford on their own.

The Role of Legal Counsel in Working through Grubhub Accident Claims

The mess of insurance gaps and IME requests after a Grubhub driver crash in Seattle means getting a lawyer isn’t just a good idea, it’s pretty much a necessity. An attorney who knows personal injury and the specifics of gig worker accidents can walk you through the whole process. This means giving you advice on how to handle the IME, making sure your rights are protected, and building a strategy to fight a bad report. We make sure your own doctors’ reports are solid and properly documented to build a medical history that the insurance company can’t just ignore.

Trying to handle an independent contractor accident claim on your own is a minefield. You need an advocate who understands everything from specific laws like RCW 4.24.250 (which deals with good faith in insurance) to the tactics adjusters use to lowball you. We take over all the communication with the insurance companies, collect the evidence, and go to court if we have to, all to get you fair compensation for your medical bills, lost pay, and pain and suffering. Without that help, injured drivers are basically fighting a professional opponent with one hand tied behind their back. It’s a fight they’re not set up to win. We work with injured drivers all over Seattle, from Belltown to West Seattle, to make sure they get a fair shot.

The growing number of Grubhub driver crashes in Seattle makes it clear: independent contractors have to know their rights and what an IME really means. Your recovery, both physically and financially, depends on how you handle these exams.

What is an Independent Medical Exam (IME)?

It’s a medical exam that the insurance company makes you go to with a doctor they’ve chosen. They use it to get a second opinion on your injuries, their cause, and how much treatment you really need for your accident claim.

Do I have to attend an IME if requested by the insurance company?

Yes, pretty much. If you’re making an injury claim, your cooperation is usually required by the insurance policy (either yours or the other party’s). If you refuse to go, they’ll almost certainly use it as a reason to deny your claim.

Can I bring someone with me to an IME in Washington State?

Yes. In Washington, you have the right to have your own doctor or another professional with you. You can also record the exam as long as you let them know ahead of time.

What if the IME doctor’s report contradicts my own doctor’s findings?

This happens all the time, and it’s when you really need to talk to a lawyer. An attorney can fight the bad report by using your own doctor’s records, getting another opinion, or even questioning the IME doctor under oath in a deposition.

Does my personal auto insurance cover me if I’m a Grubhub driver in an accident?

Probably not. Most personal policies have a “business use” exclusion, which means they won’t pay for an accident that happens while you’re working (like delivering for Grubhub). You have to check your policy and seriously consider getting a commercial or rideshare-specific policy.

Vivian Nwosu

Senior Litigation Counsel J.D., Georgetown University Law Center

Vivian Nwosu is a Senior Litigation Counsel with fourteen years of experience specializing in complex procedural strategy and appellate practice. She currently leads the procedural innovation division at Sterling & Finch LLP, where she has been instrumental in streamlining multi-jurisdictional litigation processes for Fortune 500 clients. Her expertise lies in optimizing discovery protocols and ensuring judicial efficiency. Vivian is the author of the seminal text, 'The Evolving Landscape of Digital Discovery: A Practitioner's Guide.'